Frequently Asked Questions
Everything you need to know about shopping with CCS
What are your standard shipping times and costs?
We offer standard shipping across the country, typically arriving within 3-5 business days. Shipping is free on all orders over $75, while a flat rate applies to smaller orders.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unused condition with all packaging intact. Returns can be initiated through our online portal.
Which payment methods do you accept?
CCS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How do I know if a product is in stock?
Our website features real-time inventory updates. If an item is available for purchase, it is in stock. If it is sold out, you can sign up for email notifications to be alerted when it returns.